Einhell PROFESSIONAL Services
With Einhell PROFESSIONAL, you benefit from tailored services designed to maximize the performance, reliability, and service life of your tools.
Whether you contact us via the PROFESSIONAL Hotline or the PROFESSIONAL contact form, your request is routed directly to the appropriate service team for fast and efficient support.
Professional Contact form
PROFESSIONAL Hotline
For questions about your Einhell PROFESSIONAL products or if you need technical support:
+49 9951 959 2026
Monday to Friday
8:00 a.m. – 6:00 p.m.
Saturday (summer opening hours: April 1 – September 30)
8:00 a.m. – 12:00 p.m.
Our Einhell Service Community is also available 24/7, giving you access to fast, expert support from both specialists and fellow users - anytime you need it.
Fast Service
When It Matters Most
Priority Repairs
Once your Einhell PROFESSIONAL tool has been received, it is typically repaired within 24 to 48 hours on business days, depending on the time of receipt.
Fast Spare Parts Availability
Orders received by 11:00 a.m. on business days are shipped the same day.
More Security & Benefits
Register your Einhell PROFESSIONAL product within 30 days of purchase and enjoy:
- An extended warranty of one additional year, for a total of 3 years
- An exclusive 10% discount code for your next order in the Einhell Online Shop
Additional Tool Protection
Looking for even more protection for your PROFESSIONAL tool?
With insurance from our partner WERTGARANTIE, your Einhell PROFESSIONAL tools are comprehensively protected with flexible coverage and valuable additional benefits at fair prices - even beyond the statutory warranty.
Your benefits:
- Free repairs for covered damage for up to 5 years
- Valuable additional benefits at fair prices
- Cover up to 3 tools for the price of 2
Choose from the following protection plans:
- Basic Protection
- Comfort Protection 3 | 5
- Complete Protection